Help and Support for PPL Portal and Services
Welcome to the PPL Support Centre
Our aim is to make it as easy as possible for you to access the support and information you need. Here you'll find practical guidance, answers to frequently asked questions, and resources to help you use our services and solutions with confidence. If you can't find what you're looking for, our support team is ready to help.
I need help and support for:
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Individuals
If you manage care and support for you or your loved ones, using PPL Portal or Virtual Wallet click here.
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Personal Assistants
If you are a PA, employed or self-employed, and you care for someone who uses PPL's services, click here.
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Providers
If you are a provider and you care for one or many people who use PPL's services, click here.
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Funding Authorities
If you are a Local Authority of NHS organisation, who uses PPL services to support individuals in your area, click here.